Employee experience management platform eliminates cost and complexity to help businesses set up, manage and retrieve physical equipment for global remote work
ABERDEEN, Scotland & NEW YORK, March 25, 2022–(BUSINESS WIRE)–First basea provider of remote infrastructure for global teams, today announced a $50 million Series B funding round led by Kleiner Perkins, bringing the company’s total funding raised to date to $65 million. Existing investors participating in the round include: Andreessen Horowitz, Alpaca VCand Business forums. Founded in late 2019 – just six months before the onset of the COVID-19 pandemic – Firstbase’s business has grown rapidly to meet sudden business demand to empower employees to do great work from anywhere . The new capital will continue to fuel the company’s aggressive hiring, product development, operations and geographic expansion.
Firstbase is building the Employee Experience Management (EXM) platform for the modern workplace. This EXM platform provides remote infrastructure as a service, automating the onboarding and departure of employees as well as the management and upgrades of all physical equipment. From laptops and monitors to ergonomic seating, connected exercise equipment and flattering lighting, businesses of all sizes rely on Firstbase to quickly and easily provide employees with access to the tools they need. In addition to managing asset deployment, Firstbase manages IT installation and upgrades, ongoing repairs, culture and benefits, and asset collection when a worker leaves.
“The Great Reset is underway for today’s workforce. The millions of people who have left unfulfilling jobs are seeking new opportunities with greater flexibility,” said Chris Herd, co -Founder and CEO of Firstbase. “The ability to work remotely is no longer a perk, it’s a requirement, differentiating companies in recruiting and helping them retain and attract great employees. Working remotely is disruptive. It’s expensive and time-consuming. time and can lead to poor employee experiences. Companies need to adjust everything from HR to IT to facilities to effectively deliver a smooth and enjoyable employee experience.”
Flexible working is here to stay
In a recent Monster Intelligence Future of work 2022 survey, 43% of employers believe hybrid is the way of the future and 40% said flexible work options help them retain talent. Firstbase spoke to more than 3,000 companies and feedback noted the ability to hire top talent for a role, regardless of location, as the most consistent benefit of the remote work offer.
The Firstbase EXM platform centralizes and automates the onboarding of remote workers, saving hours and thousands of dollars for every worker it serves. The subscription-based process allows a company to create a single catalog of available inventory where individual workers can select the equipment they need to do their jobs. The ability to design a workspace with minimal distractions maximizes a sense of belonging and connection with colleagues, regardless of location. A dedicated space also provides greater clarity between work and personal life, lines that have become too blurred for many during the pandemic. Once equipment is selected, every aspect of order fulfillment and delivery is outsourced and managed by Firstbase for seamless management of company assets.
“The past two years have shown the more than 255 million office workers worldwide that work can be done from anywhere. For employers, the cross-functional logistics of supporting remote workers can be daunting. ordering, shipping, configuring, managing, securing, repairing and eventually collecting the physical assets to enable employees is a huge operational undertaking,” said Josh Coyne of Kleiner Perkins, who has been appointed to the Firstbase Board of Directors. Firstbase defines a new category of remote employee experience management, which uniquely positions the team to help companies navigate this challenging transition to a productive work environment from anywhere.”
Firstbase’s customer base has grown 7x year-over-year, driving a 16x increase in revenue since April 2021. The platform supports customers from early-stage startups to global listed companies of 40 billions of dollars. Its EXM software is currently used to manage tens of thousands of remote workers in the United States and Europe.
Firstbase was founded in 2019 by Herd and Trey Bastian. Previous experience in the United States Air Force and as an oil rig equipment operations manager in remote locations prompted the two to team up to form Firstbase to help businesses overcome physical supply barriers for remote workers. Today, the fully remote team is made up of 50 employees, a 5x increase since the company announced its Series A funding in spring 2021. Key executive hires include Ian Cairns, Chief Product Officer, former director of product for the developer of Twitter. platform, and Loic Houssier, vice president of engineering, who joins Docusign, where he spent six years. Firstbase plans to further expand its workforce, doubling by the end of 2022.
ABOUT FIRST BASE
Firstbase is a remote working SaaS platform providing organizations with a centralized source to track and manage physical assets. Founded in 2019, just six months before the COVID-19 pandemic forced workers around the world to move remotely, thousands of organizations turned to Firstbase to accelerate the establishment of work environments secure, reliable and comfortable remote controls that promote productivity. Firstbase is headquartered in Scotland and New York. For more information: https://www.firstbasehq.com/
See the source version on businesswire.com: https://www.businesswire.com/news/home/20220325005063/en/