HARTFORD – State officials on Friday announced that they have reached a deal with Eversource to reimburse millions of dollars to customers affected by the company’s inadequate response to Tropical Storm Isaias in 2020, and many are expected to receive credits on their invoices in December and January.
Governor Ned Lamont and Attorney General William Tong said the state’s deal with Eversource “would increase local accountability” and return $ 103.4 million to Connecticut residents.
As part of the deal, Eversource also agreed not to request an increase in customer rates until at least January 2023, according to a statement announcing the deal.
“Our goal in this process has been to be accountable to Connecticut taxpayers,” Lamont said in a written statement. “With this regulation, taxpayers get well-deserved relief in the short term, and in the long term, they have more security that such a thing will not happen again.”
The storm hit Connecticut in August 2020, killing one and more than 632,000 people without power for days. Local authorities berated Eversource for its response and its lack of preparedness for the storm.
Following its failures after Isaias, Eversource said in June that it is “improving and refining” its emergency response plan to better prepare for future hurricane disasters.
The company elected not to appeal a $ 28.4 million penalty imposed by the Connecticut Public Utilities Regulatory Authority, which taxpayers currently consider to be a credit on their bills under the “TS Isaias performance penalty. », Says the ad.
The deal also orders Eversource to return $ 65 million to customers in the form of two credits on their December and January bills, with the average customer seeing a total credit of $ 35, according to the announcement.
As part of the deal, Eversource will also need to create a new president of Connecticut Light & Power based in Connecticut to improve local accountability and control, the state said.
“Eversource let down its Connecticut customers and put families at risk after Tropical Storm Isaias. It cannot happen again, ”Tong said in a written statement. “This agreement imposes significant governance changes at Eversource to provide much needed local control and oversight.”
The state negotiated the Eversource Accountability Plan in conjunction with the Department of Energy and Environmental Protection and the Office of Consumer Counsel.
Austin Mirmina is the economics reporter for Journal Inquirer and also covers the city of Windsor.